Call 911 right away if:
- Your carbon monoxide alarm sounds, or people feel dizzy, sick, or confused — get outside to fresh air and call 911
- Someone who relies on power for a medical device (like oxygen or a ventilator) can’t get power and is having trouble
- You see a downed power line — stay far away and call 911 or the utility company
- Someone is showing signs of heat stroke or hypothermia
What to do
- Use flashlights or battery lanterns, not candles, to lower the risk of fire.
- Keep the refrigerator and freezer doors closed as much as you can.
- Unplug electronics and appliances to protect them from power surges when power comes back. Leave one light on so you know when it returns.
- Stay safe from heat or cold. Go to a cooling or warming center, or a friend’s home with power, if your home gets too hot or cold.
- Check on neighbors, especially older adults and people with medical needs.
- Stay away from downed power lines. Assume they are live.
Generator safety
- Use generators outdoors only, at least 20 feet from windows, doors, vents, and attached garages. Never use one inside a home, garage, basement, or shed.
- Keep the generator dry, and plug appliances into it with heavy-duty outdoor extension cords.
- Let it cool before you refuel it.
- Never plug a generator into a wall outlet. This can send power back into the lines and hurt utility workers.
- Never use a gas stove, oven, grill, or camp stove to heat your home.
Food safety
- A closed refrigerator keeps food cold for about 4 hours.
- A full freezer keeps its temperature for about 48 hours (about 24 hours if half full) if the door stays closed.
- Throw out refrigerated foods like meat, poultry, fish, eggs, milk, and leftovers that have been above 40°F (4°C) for 2 hours or more (1 hour if it’s hotter than 90°F).
- Frozen food that still has ice crystals or is 40°F or colder can be refrozen.
- A fridge thermometer helps you check. When in doubt, throw it out. Never taste food to see if it’s safe.
Plan ahead
- Keep flashlights, batteries, a battery-powered radio, and phone power banks in your emergency kit.
- If you use a medical device that needs power, talk with your doctor and power company about a backup plan.
- Install carbon monoxide alarms with battery backup.
See a doctor or go to urgent care if:
- You need help keeping medicine cold (like insulin) or charging a medical device — call your doctor or pharmacist
- You get vomiting or diarrhea after eating food that may have spoiled